This Privacy Policy explains how we collect, use, and protect the personal data provided by users on our tour booking website, in accordance with the General Data Protection Regulation (GDPR - EU 2016/679).

1. Personal Data Collected

We collect the following personal data:

• Full name

• Email address

• Phone number

• Information provided at the time of booking or contact

• Payment information (processed through secure external platforms)

2. How We Collect Data

Data is collected through:

• Booking and contact forms are voluntarily filled out on the website

• Registration for login and access to the customer area

• Essential cookies and automated tools from the Wix platform, used to ensure the site functions properly and to improve user experience

These cookies may collect technical data such as browser type, language, operating system, and browsing time. No sensitive or personally identifiable information is collected automatically without the user’s consent.

3. Purpose of Data Collection

We use your data to:

• Process and manage tour bookings

• Contact the customer for confirmations, updates, or support

• Fulfill legal and contractual obligations

• Send promotional communications if prior consent is given

4. Sharing with Third Parties

We do not sell your data. It may be shared only with:

• Secure payment platforms (such as Stripe or Wix Payments)

• Partner tour guides, exclusively for fulfilling the contracted activity

• Legal authorities, when required by law

No data is transferred outside of the European Union.

5. Data Retention

Personal data will be stored indefinitely unless:

• The data subject requests deletion

• There is a legal obligation to delete the data

6. Data Subject Rights

Under the GDPR, you may at any time:

• Access your data

• Correct or update your data

• Request deletion (right to be forgotten)

• Restrict or object to data use

• Request data portability

• Revoke your consent

To exercise your rights, please contact:
📧 lmmunipessoal@gmail.com
We will respond within 30 business days.

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, alteration, or improper disclosure.
Our website uses a secure connection (SSL/HTTPS) and follows GDPR-compliant practices.

8. Data from Minors

Our website is not intended for individuals under 18 years of age.
We do not knowingly collect data from children or adolescents.
If such data is identified, it will be deleted immediately.

9. Cookies

We use essential cookies to ensure the website works properly.
You can manage or disable cookies in your browser settings.
No marketing or tracking cookies are activated without your consent.

10. Policy Updates

We may update this Privacy Policy periodically.
The latest version will always be available on this page, with the revision date indicated.

11. Contact

For questions or requests regarding this Privacy Policy, please contact:
📧 lmmunipessoal@gmail.com
We will respond within 30 business days.